The BirdSong Theater
Suffolk Center’s Birdsong Theater is a 500-seat auditorium that hosts a range of musical performances and plays and is also available for private rental. What we’ve discovered is there are no bad seats here!
Guest Services
*Updated as of September 1, 2025
The Suffolk Center is accessible, meeting the requirements of the Americans with Disabilities Act.
- Roomier Seats: The seats in the Center Orchestra section of the theater have been updated to provide more legroom and a roomier seat.
- Coat Check: For your convenience, there is a self-service coat rack located in the lobby. Ask an usher for the location.
- Concessions: For your enjoyment, at certain shows, concessions and beverages may be available for sale before the performances and during intermissions. Only concessions purchased at the Lobby Snack Bar are permitted in the theater.
- Latecomers: Latecomers will only be seated at the discretion of the house management.
- Not Allowed: Outside food and beverages are not allowed. The use of visual or sound recording, and the use of cell phones and tablets, is not permitted in the theater. We ask that you silence cell phones, pagers, and tablets during the performance.
- Children in Lap Policy: All children of any age entering the theater must have a ticket. Children under 2 years of age are permitted to sit on a lap, but still must have a ticket.
- Safety: All patrons and personal belongings are subject to search prior to entry.
Box Office Policies
- Discounts: Suffolk Center members, at the $100 Level and above, are eligible for 10% off any ticket purchases. Group discounts are available for groups of 10 or more. Please call the Suffolk Center Box Office for more information.
- Gift Certificates: Gift Certificates are available for purchase in any amount in person at the Suffolk Center Administrative Offices.
- Ticket Exchanges/Refunds: There are no refunds or exchanges except in the event of a cancelled or rescheduled event.
- Single Tickets: The Suffolk Center is the only authorized seller of tickets to Suffolk Center events. The Suffolk Center is not responsible for tickets purchased online or in person anywhere other than the Suffolk Center website and Box Office. We will not honor, exchange or refund duplicate, counterfeit or invalid tickets.
The Suffolk Center is Sensory Inclusive
We wish for everyone to have a memorable and enjoyable experience while attending events and performances at the Suffolk Center.
During some performances, camps, and even classes, there may be a time when loud sounds, lights, and other disruptions distract guests in our Center.
We have available Sensory Backpacks that contain headsets and other sensory stimulators that may help to reduce anxiety for some of our guests, both children and adults. Ask any staff member or volunteer for assistance.
We wish for everyone to have a positive experience while in our Center.
Please contact the box office at 757-923-2900 for more information.
